Privacy Policy

This Privacy Policy explains how Al Majlis Restaurant collects, uses, and protects information when you use our online platform, including our site and services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect various types of information when you interact with our service:

• Personal Data: Information that can be used to identify you. This may include your name, email address, phone number, physical address (for deliveries or events), payment information (processed securely via third parties), reservation details, dietary preferences, and details related to catering or private dining inquiries.
• Usage Data: Information automatically collected when you access our site or use our service. This includes your device's Internet Protocol (IP) address, browser type, browser version, the pages you visit on our site, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our service, including processing reservations, orders, and managing event bookings.
• To manage your requests and provide you with customer support.
• To improve our service and understand how our online platform is used.
• To communicate with you about your reservations, orders, or inquiries.
• With your consent, to provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about.
• To detect, prevent, and address technical issues.
• To comply with legal obligations.

Sharing Your Information

We may share your personal information in certain situations:

• With Service Providers: We may share your information with third-party service providers to monitor and analyze the use of our service, to process payments, to provide delivery services, or to contact you. These third parties are obligated not to disclose or use your information for any other purpose.
• For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Al Majlis Restaurant, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.

Security of Your Information

The security of your information is important to us. We strive to use commercially acceptable means to protect your personal data. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we use robust security measures, we cannot guarantee absolute security.

Your Data Protection Rights (Under GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

• The right to access the personal data we hold about you.
• The right to rectification of any inaccurate or incomplete data.
• The right to erasure of your personal data under certain conditions.
• The right to object to processing of your personal data under certain conditions.
• The right to restriction of processing of your personal data under certain conditions.
• The right to data portability to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller under certain conditions.
• The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

Cookies

We use Cookies to track the activity on our service and store certain information. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by postal mail at:

Al Majlis Restaurant
Opal Tower, Marasi Drive, Floor 12
Dubai, Dubai
P.O. Box 115678
UAE